--- title: Insight Hub --- - [Resources](https://migrateresources.resonate-ucc.com) - [Resellers](https://migration.resonate-ucc.com/resonate-resellers) - [Contact](https://migration.resonate-ucc.com/contact-us) - - - - Voice for Teams - Solutions - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing) - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking) - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile) - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre) - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management) - Services - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions) - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption) - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning) - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal) - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy) - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working) - Meetings for Teams - Solutions - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems) - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability) - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events) - Power Platform - Solutions - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform) - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager) - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights) - Services - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development) - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services) - About - Industries - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism) - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism) - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism) - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism) - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism) - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism) - Company - [Our Story](https://migration.resonate-ucc.com/resonate-about-us) - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team) - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies) - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies) [Request A Call Back](http://go.resonate-ucc.com/request-a-callback) - Voice for Teams - Solutions - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing) - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking) - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile) - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre) - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management) - Services - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions) - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption) - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning) - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal) - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy) - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working) - Meetings for Teams - Solutions - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems) - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability) - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events) - Power Platform - Solutions - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform) - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager) - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights) - Services - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development) - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services) - About - Industries - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism) - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism) - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism) - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism) - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism) - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism) - Company - [Our Story](https://migration.resonate-ucc.com/resonate-about-us) - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team) - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies) - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies) # Insight Hub [Video Demos](https://migration.resonate-ucc.com/insight-hub#video-demos) [eBooks](https://migration.resonate-ucc.com/insight-hub#ebooks) [Product Factsheets](https://migration.resonate-ucc.com/insight-hub#product-factsheets) [Webinars](https://migration.resonate-ucc.com/insight-hub#webinars) ![hero_insights](https://14518625.fs1.hubspotusercontent-na1.net/hubfs/14518625/hero_insights.jpg) ## Video Demos ### [Teams Voice Management This app is a user-friendly, fully automated solution to manage your Teams PSTN Voice functionality. View Insight ![Untitled design (9)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(9).jpg)](https://go.resonate-ucc.com/teams-voice-management-video-demo) ### [Voice Quality Insights Resonate’s VQI app enables you to quickly drill down to identify problems and opportunities for Teams Voice. View Insight ![Untitled design (10)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(10).jpg)](https://go.resonate-ucc.com/voice-quality-insights-video-demo) ### [Call Queue & Auto Attendant This app has been designed to help IT staff to manage call queues and auto attendants in Microsoft Teams.  View Insight ![Untitled design (11)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(11).jpg)](https://go.resonate-ucc.com/call-queue-and-auto-attendant-video-demo) ## eBooks ### [Teams Contact Centres This eBook shows how companies can seamlessly merge internal communication strategies with external customer contact using Teams. View Insight ![Untitled design (12)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(12).jpg)](https://go.resonate-ucc.com/contact-centre-ebook) ### [Teams Voice for Manufacturing Download this eBook to look at how your manufacturing organisation can move beyond the split between voice and other systems. View Insight ![Untitled design (13)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(13).jpg)](https://go.resonate-ucc.com/voice-ebook-manufacturing) ### [Power Platform for Finance Find out more about Microsoft Power Platform and how it can help address the specific problems faced by the Financial Services industry. View Insight ![Untitled design (14)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(14).jpg)](https://go.resonate-ucc.com/power-platform-ebook-financial-services) ### [PBX Migration or Integration This eBook looks at how organisations can improve their efficiency by unifying their communications by moving to Teams Voice. View Insight ![Untitled design (32)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(32).jpg)](https://go.resonate-ucc.com/legacy-pbx-ebook) ### [Teams Voice for Healthcare Our latest eBook looks at how your healthcare organisation can move beyond the split between voice and other systems by using Teams Voice. View Insight ![Untitled design (15)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(15).jpg)](https://go.resonate-ucc.com/voice-ebook-healthcare) ### [Power Platform for Biopharma The Microsoft Power Platform is four different Microsoft services that add a valuable new dimension to your Microsoft Teams experience.  View Insight ![Untitled design (16)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(16).jpg)](https://go.resonate-ucc.com/power-platform-ebook-biopharma) ### [Apps and Automation With Apps and Automation, business leaders have a new way to solve business challenges with low-code tools, accessible to anyone. View Insight ![Untitled design (17)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(17).jpg)](https://go.resonate-ucc.com/apps-and-automation-ebook) ### [Rooms System Projects Microsoft Teams Rooms Systems build on the power of Teams, to transform meeting rooms into engaging environments that fully support hybrid working. View Insight ![Untitled design (18)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(18).jpg)](https://go.resonate-ucc.com/teams-rooms-systems-ebook) ### [Power Platform for Energy In our eBook, we cover everything you need to know about the Microsoft Power Platform and how it can address the specific problems faced by the Energy industry. View Insight ![Untitled design (19)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(19).jpg)](https://go.resonate-ucc.com/power-platform-ebook-oil-and-energy) ### [Power Platform for Retailers This eBook details what you need to know about the Power Platform and how you can leverage it to deliver digital transformation and build operational agility. View Insight ![Untitled design (20)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(20).jpg)](https://go.resonate-ucc.com/power-platform-ebook-retail) ## Product Factsheets ### [Voice Tooling Struggling to manage Teams Phone? Worried you could be leaving savings on the table? Download this factsheet to find out how to solve these problems. View Insight ![pexels-kampus-production-8204318](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/pexels-kampus-production-8204318.jpg)](https://go.resonate-ucc.com/voice-tooling-factsheet) ### [Voice for Teams Download this factsheet to get all of the detailed information on our Teams Direct Routing platform - Resonate Voice for Teams. View Insight ![Untitled design (21)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(21).jpg)](https://go.resonate-ucc.com/voice-factsheet) ### [Work smarter with Microsoft As a Microsoft Gold Partner with the Advanced Specialization in Calling for Teams, we are experts in supporting organisations. Download now to learn more. View Insight ![Untitled design (23)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(23).jpg)](https://go.resonate-ucc.com/resonate-factsheet) ### [Teams Contact Centre Download this factsheet to get all the information you need on using Microsoft Teams as a Contact Centre solution within your organisation.  View Insight ![Untitled design (24)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(24).jpg)](https://go.resonate-ucc.com/contact-centre-factsheet) ### [Microsoft Power Platform The Microsoft Power Platform is four different Microsoft services that add a valuable new dimension to your Microsoft Teams experience. View Insight ![Untitled design (22)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(22).jpg)](https://go.resonate-ucc.com/power-platform-factsheet) ### [Teams Adoption Services Teams has the potential to transform the way you communicate and collaborate as a business, make sure you are getting the most from it with Resonate. View Insight ![Untitled design (31)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(31).jpg)](https://go.resonate-ucc.com/change-factsheet) ## Webinars ### [Lets talk about Teams Watch the webinar recording to hear about the three areas holding back most organisations from seeing the benefits they expected from Microsoft Teams. View Insight ![Untitled design (25)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(25).jpg)](https://go.resonate-ucc.com/teams-webinar-request-recording) ### [Migrating Your Voice Services Did you miss our recent webinar? Download it here to listen to the recording and find out how to migrate your voice services to Teams. View Insight ![Untitled design (26)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(26).jpg)](https://go.resonate-ucc.com/pbx-to-teams-webinar-request) ### [Microsoft Power Platform Watch the Power Platform webinar where we deep dive into areas such as Power Apps, Power Automate and the core benefits of the Power Platform. View Insight ![Untitled design (33)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(33).jpg)](https://go.resonate-ucc.com/power-platform-webinar-request) ### [Teams Contact Centre Download to hear from our Solutions Architecture team about the pros and cons of moving to a Contact Centre and how to migrate away from legacy solutions. View Insight ![Untitled design (27)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(27).jpg)](https://go.resonate-ucc.com/contact-centre-request-recording) ### [Power Platform Hear from experts on how to create great governance around your low code citizen development programmes through the creation of a CoE within your organisation. View Insight ![Untitled design (28)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(28).jpg)](https://go.resonate-ucc.com/centre-of-excellence-request-recording) ### [Your Hybrid Working Approach Watch our webinar to hear how Resonate, Lumen and Verizon approached the switch to hybrid working, the challenges involved and the impact on employee culture. View Insight ![Untitled design (29)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(29).jpg)](https://go.resonate-ucc.com/hybrid-working-request-recording) ### [ISDN and PSTN switch-off Download now to watch the webinar recording and hear Resonate’s Voice Experts discuss the upcoming PSTN switch-off. View Insight ![Untitled design (30)](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20(30).jpg)](https://go.resonate-ucc.com/pstn-switch-off-request-recording) #### Working Smarter with Microsoft Your trusted partner on your Microsoft journey. #### Follow Us #### Useful Information - [Contact](https://migration.resonate-ucc.com/contact-us) - [About](https://migration.resonate-ucc.com/resonate-about-us) - [Resources](https://migrateresources.resonate-ucc.com) - [More about SCC](https://www.scc.com/) ![Resonate Footer Badges (2)](https://migration.resonate-ucc.com/hubfs/Resonate%20Footer%20Badges%20(2).png) #### Sign up to our Newsletter #### Contact Us E:  [info@resonate-ucc.com](mailto:info@resonate-ucc.com) UK T:  [+44 (0) 20 7898 9958](tel:+44%20(0)%2020%207898%209958) US T:  [+1 302 268 6258](tel:+1%20302%20268%206258) Slovakia T:  [+421 55230 19 58](tel:+421%2055230%2019%2058) Benelux T:  [+31 10 899 5258](tel:+31%2010%20899%205258) - [Terms & Conditions](https://migration.resonate-ucc.com/terms-and-conditions) - [Privacy Policy](https://migration.resonate-ucc.com/privacy-policy) - [Cookies](https://migration.resonate-ucc.com/cookies) ©2026 Resonate UCC. 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