---
title: Multi-Platform Voice | Resonate
description: Resonate provides a managed voice support solution for multiple vendors, our Teams Direct Routing platform also allows businesses to connect them to Teams
---

- [Resources](https://migrateresources.resonate-ucc.com)
- [Resellers](https://migration.resonate-ucc.com/resonate-resellers)
- [Contact](https://migration.resonate-ucc.com/contact-us)

- <https://www.facebook.com/ResonateUCC/>
- <https://www.linkedin.com/company/resonateucc/>
- <https://www.youtube.com/channel/UCCiwy8Nyo29Xh45rTnEKK8g>

- [EN](https://migration.resonate-ucc.com/multi-platform-voice)
-  / 
- [NL](https://migration.resonate-ucc.com/nl/multi-platform-voice)

<https://www.resonate-ucc.com/>

- Voice for Teams 
    - Solutions 
          - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing)
          - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking)
          - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile)
          - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre)
          - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams)
          - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management)
    - Services 
          - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions)
          - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption)
          - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning)
          - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal)
          - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy)
          - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working)
- Meetings for Teams 
    - Solutions 
          - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems)
          - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability)
          - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events)
- Power Platform 
    - Solutions 
          - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform)
          - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams)
          - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager)
          - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights)
    - Services 
          - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development)
          - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services)
- About 
    - Industries 
          - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism)
          - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism)
          - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism)
          - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism)
          - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism)
          - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism)
    - Company 
          - [Our Story](https://migration.resonate-ucc.com/resonate-about-us)
          - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team)
          - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies)
          - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies)

[Request A Call Back](http://go.resonate-ucc.com/request-a-callback)

- Voice for Teams 
    - Solutions 
          - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing)
          - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking)
          - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile)
          - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre)
          - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams)
          - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management)
    - Services 
          - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions)
          - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption)
          - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning)
          - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal)
          - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy)
          - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working)
- Meetings for Teams 
    - Solutions 
          - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems)
          - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability)
          - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events)
- Power Platform 
    - Solutions 
          - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform)
          - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams)
          - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager)
          - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights)
    - Services 
          - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development)
          - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services)
- About 
    - Industries 
          - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism)
          - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism)
          - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism)
          - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism)
          - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism)
          - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism)
    - Company 
          - [Our Story](https://migration.resonate-ucc.com/resonate-about-us)
          - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team)
          - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies)
          - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies)

[Managed Services](https://migration.resonate-ucc.com/managed-services) [SBC Management](https://migration.resonate-ucc.com/sbc-management) [Teams as a Service](https://migration.resonate-ucc.com/teams-as-a-service)

# Multi-Platform Voice

[BOOK A MEETING](https://migration.resonate-ucc.com/contact-us) [BOOK A CALL](https://migration.resonate-ucc.com/contact-us) [View Resources](https://migrateresources.resonate-ucc.com)

![cowomen-pd5FVvQ9-aY-unsplash-1](https://f.hubspotusercontent20.net/hubfs/7385976/cowomen-pd5FVvQ9-aY-unsplash-1.jpg)

 Product Overview

## Support For Mixed Voice Estates

We recognise that whilst it is preferable to implement a single global voice solution, there are often good reasons for large enterprises to have a mixed voice estate. This could be due to the fact that a single system does not support all the required features and functionality or simply that it takes time to transform into a single global solution. For this reason, Resonate is able to provide a managed support solution for multiple vendors. The Resonate Teams Direct Routing platform also allows enterprises to connect those multi-vendor solutions to Microsoft Teams to provide seamless integration and a consistent user experience across the business.

#### Use Cases

There are lots of reasons to maintain a mixed voice estate. Resonate are set-up to support any one of them from our 24 x 7 365 support operations centre.

- Managed support for Avaya & Cisco IPT
- Integration of IP PBX's with Teams direct routing
- Integration of Skype for Business into Teams direct routing
- Migration from Skype for Business to Teams Enterprise Voice

![beci-harmony-6msKmUPZZtU-unsplash-1](https://f.hubspotusercontent20.net/hubfs/7385976/beci-harmony-6msKmUPZZtU-unsplash-1.jpg)

![christina-wocintechchat-com-tKYfcTaXsf0-unsplash-1](https://f.hubspotusercontent20.net/hubfs/7385976/christina-wocintechchat-com-tKYfcTaXsf0-unsplash-1.jpg)

## Talk to us about managing your multi-platform voice estate

[VIEW RESOURCES](https://migrateresources.resonate-ucc.com)

[BOOK CALL](https://migration.resonate-ucc.com/contact-us)

## Resources

Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area

[![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-06-27T144856.783.png)](https://migrateresources.resonate-ucc.com/empowering-frontline-and-on-the-move-workers-with-microsoft-technology)  Empowering Frontline and On-Th ...

 Frontline workers and on-the-move employees are a cornerstone of the economy. These team members make up around 80% of the global workforce. Yet many still feel they don’t hav ... 

[READ MORE](https://migrateresources.resonate-ucc.com/empowering-frontline-and-on-the-move-workers-with-microsoft-technology)

[![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/AdobeStock_313319277-2-1.jpeg)](https://migrateresources.resonate-ucc.com/a-message-from-our-ceo)  A message from our CEO

 Today, we are sharing some incredibly exciting news. 

[READ MORE](https://migrateresources.resonate-ucc.com/a-message-from-our-ceo)

[![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-02-20T143803.919-1.png)](https://migrateresources.resonate-ucc.com/press-release-resonate-is-now-an-scc-business)  Press Release - Resonate is no ...

 SCC Strengthens its Microsoft and Unified Communications and Collaboration Portfolio with Acquisition of Resonate 

[READ MORE](https://migrateresources.resonate-ucc.com/press-release-resonate-is-now-an-scc-business)

<https://migration.resonate-ucc.com>

#### Working Smarter with Microsoft

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#### Useful Information

- [Contact](https://migration.resonate-ucc.com/contact-us)
- [About](https://migration.resonate-ucc.com/resonate-about-us)
- [Resources](https://migrateresources.resonate-ucc.com)
- [More about SCC](https://www.scc.com/)

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