--- title: Crest Tooling for Teams | Resonate --- - [Resources](https://migrateresources.resonate-ucc.com) - [Resellers](https://migration.resonate-ucc.com/resonate-resellers) - [Contact](https://migration.resonate-ucc.com/contact-us) - - - - Voice for Teams - Solutions - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing) - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking) - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile) - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre) - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management) - Services - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions) - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption) - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning) - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal) - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy) - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working) - Meetings for Teams - Solutions - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems) - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability) - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events) - Power Platform - Solutions - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform) - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager) - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights) - Services - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development) - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services) - About - Industries - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism) - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism) - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism) - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism) - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism) - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism) - Company - [Our Story](https://migration.resonate-ucc.com/resonate-about-us) - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team) - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies) - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies) [Request A Call Back](http://go.resonate-ucc.com/request-a-callback) - Voice for Teams - Solutions - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing) - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking) - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile) - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre) - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management) - Services - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions) - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption) - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning) - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal) - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy) - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working) - Meetings for Teams - Solutions - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems) - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability) - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events) - Power Platform - Solutions - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform) - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager) - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights) - Services - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development) - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services) - About - Industries - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism) - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism) - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism) - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism) - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism) - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism) - Company - [Our Story](https://migration.resonate-ucc.com/resonate-about-us) - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team) - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies) - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies) [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager) [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights) # Crest Voice Management Platform [read ebook](http://go.resonate-ucc.com/apps-and-automation-ebook) [VIEW CASE STUDY](https://resources.resonate-ucc.com/teams-voice-tooling-case-study) [BOOK A CALL](https://migration.resonate-ucc.com/contact-us) ![pexels-polina-tankilevitch-7382447](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/pexels-polina-tankilevitch-7382447.jpg) ![Crest Logo-04-2](https://migration.resonate-ucc.com/hs-fs/hubfs/Crest%20Logo-04-2.png?width=5321&height=1886&name=Crest%20Logo-04-2.png)   Product Overview ## Enhance your Teams Phone experience and return on investment with Crest, our fully automated solution. Need better tools to help your employees? Want to reduce pressure on the IT Admin team? Keen to save money on Microsoft licensing? Resonate Crest is a cutting-edge tooling platform to revolutionise how customers deploy and manage Teams Phone which can save you up to £1 per month per user. ## How Crest can benefit your business ## A Day in the Life of IT Operations #### Budget and Compliance Challenges IT Operations Directors are dealing with rising costs, tightening margins and ever more regulatory and compliance hurdles. #### Maintaining Customer Experience Limited ‘easy access’ visibility for ticket resolution, tainting user experience. #### Resource Effectiveness Elevated privileges are required for even the simplest of tasks. #### Project Delivery Pressures The deployment process is highly manual and open to admin errors. --- ## Save up to £1 per user per month in operating costs with Crest Take Voice Tooling from the Voice Experts! Resonate’s fully road mapped, SaaS, Voice Management Platform gives you the tools you need to configure, manage, review and improve Teams Phone. The Voice Management Platform is available for all organisations using Teams Phone, regardless of your telephony provider or modality.  See the potential savings with our handy calculators below: #### Crest Voice Manager A user-friendly, fully automated solution to manage your Teams PSTN Voice functionality. The App includes an automated request and approval process as well as an Admin GUI  to assign phone numbers and automated number provisioning. - Easy-to-use App interface - Reporting dashboards with number range usage reporting, requests reporting and calling usage reporting - Saves time for the IT Admin team with implementing Joiners, Movers and Leavers - Helps reduce Microsoft licence costs by highlighting unused licenses [FIND OUT MORE](https://migration.resonate-ucc.com/crest-voice-manager) [CALCULATE SAVINGS](https://enquirylab.outgrow.us/teams-voice-management-saving-calculator) ![Untitled design - 2024-05-15T155558.814](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-05-15T155558.814.png) #### Crest Voice Insights Lets you know about issues with voice quality insights and automatically opens up a ticket for the relevant team with all the background information provided, saving your organisation both time and resources. - Enables the IT Admin team to proactively resolve issues - Ensures that Teams Voice users enjoy a consistent and high-quality voice experience across the entire Teams platform, regardless of device and location - Monitor usage, capacity and trends over time to enable ongoing improvement - In events of poor quality calls or poor user experience, the Voice Quality Insights app will highlight issues, recommend suggestions and perform remediations. [DISCOVER MORE](https://migration.resonate-ucc.com/crest-voice-insights) [CALCULATE SAVINGS](https://enquirylab.outgrow.us/voice-quality-insights-saving-calculator) ![Untitled design - 2024-05-16T094101.349](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-05-16T094101.349.png) #### Crest Connect Crest Connect is a management portal for customers and partners that enables you to: - Manage Crest subscriptions, usage and billing for your end customers - Contact the helpdesk and raise support tickets - Access the latest product updates and release notes - Raise and track feature requests ![Untitled design - 2024-05-16T094803.873](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-05-16T094803.873.png) ![alejandro-escamilla-y83Je1OC6Wc-unsplash-1](https://f.hubspotusercontent20.net/hubfs/7385976/alejandro-escamilla-y83Je1OC6Wc-unsplash-1.jpg) ## See how a global energy giant saved £650K a year with automated voice tooling [Read Case Study](https://migrateresources.resonate-ucc.com/teams-voice-tooling-case-study) ## Resources Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-06-27T144856.783.png)](https://migrateresources.resonate-ucc.com/empowering-frontline-and-on-the-move-workers-with-microsoft-technology) Empowering Frontline and On-Th ... Frontline workers and on-the-move employees are a cornerstone of the economy. These team members make up around 80% of the global workforce. Yet many still feel they don’t hav ... [READ MORE](https://migrateresources.resonate-ucc.com/empowering-frontline-and-on-the-move-workers-with-microsoft-technology) [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/AdobeStock_313319277-2-1.jpeg)](https://migrateresources.resonate-ucc.com/a-message-from-our-ceo) A message from our CEO Today, we are sharing some incredibly exciting news. [READ MORE](https://migrateresources.resonate-ucc.com/a-message-from-our-ceo) [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-02-20T143803.919-1.png)](https://migrateresources.resonate-ucc.com/press-release-resonate-is-now-an-scc-business) Press Release - Resonate is no ... SCC Strengthens its Microsoft and Unified Communications and Collaboration Portfolio with Acquisition of Resonate [READ MORE](https://migrateresources.resonate-ucc.com/press-release-resonate-is-now-an-scc-business) #### Working Smarter with Microsoft Your trusted partner on your Microsoft journey. #### Follow Us #### Useful Information - [Contact](https://migration.resonate-ucc.com/contact-us) - [About](https://migration.resonate-ucc.com/resonate-about-us) - [Resources](https://migrateresources.resonate-ucc.com) - [More about SCC](https://www.scc.com/) ![Resonate Footer Badges (2)](https://migration.resonate-ucc.com/hubfs/Resonate%20Footer%20Badges%20(2).png) #### Sign up to our Newsletter #### Contact Us E:  [info@resonate-ucc.com](mailto:info@resonate-ucc.com) UK T:  [+44 (0) 20 7898 9958](tel:+44%20(0)%2020%207898%209958) US T:  [+1 302 268 6258](tel:+1%20302%20268%206258) Slovakia T:  [+421 55230 19 58](tel:+421%2055230%2019%2058) Benelux T:  [+31 10 899 5258](tel:+31%2010%20899%205258) - [Terms & Conditions](https://migration.resonate-ucc.com/terms-and-conditions) - [Privacy Policy](https://migration.resonate-ucc.com/privacy-policy) - [Cookies](https://migration.resonate-ucc.com/cookies) ©2026 Resonate UCC. 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