--- title: Resonate for Legal | Resonate description: At Resonate we enable IT professionals in the legal sector to create an efficient, reliable, compliant and user-friendly voice and UC platform. image: https://migration.resonate-ucc.com/hubfs/Untitled%20design%20(19).png --- - [Resources](https://migrateresources.resonate-ucc.com) - [Resellers](https://migration.resonate-ucc.com/resonate-resellers) - [Contact](https://migration.resonate-ucc.com/contact-us) - - - - Voice for Teams - Solutions - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing) - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking) - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile) - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre) - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management) - Services - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions) - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption) - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning) - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal) - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy) - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working) - Meetings for Teams - Solutions - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems) - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability) - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events) - Power Platform - Solutions - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform) - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager) - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights) - Services - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development) - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services) - About - Industries - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism) - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism) - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism) - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism) - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism) - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism) - Company - [Our Story](https://migration.resonate-ucc.com/resonate-about-us) - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team) - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies) - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies) [Request A Call Back](http://go.resonate-ucc.com/request-a-callback) - Voice for Teams - Solutions - [Teams Direct Routing](https://migration.resonate-ucc.com/voice-for-teams-direct-routing) - [SIP Trunking](https://migration.resonate-ucc.com/sip-trunking) - [Teams Mobile](https://migration.resonate-ucc.com/teams-mobile) - [Contact Centre](https://migration.resonate-ucc.com/teams-contact-centre) - [Teams Phone Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [SBC Management](https://migration.resonate-ucc.com/teams-sbc-management) - Services - [Automation, Analytics & AI](https://migration.resonate-ucc.com/custom-teams-solutions) - [Change & Adoption](https://migration.resonate-ucc.com/change-and-adoption) - [PSTN Switch-off Planning](https://migration.resonate-ucc.com/pstn-switch-off-planning) - [PBX Removal](https://migration.resonate-ucc.com/legacy-pbx-removal) - [Voice Consultancy](https://migration.resonate-ucc.com/voice-consultancy) - [Hybrid Working Support](https://migration.resonate-ucc.com/hybrid-working) - Meetings for Teams - Solutions - [Room Systems](https://migration.resonate-ucc.com/teams-room-systems) - [Video Interoperability](https://migration.resonate-ucc.com/video-interoperability) - [Live Events & CDN](https://migration.resonate-ucc.com/cdn-teams-live-events) - Power Platform - Solutions - [Power Platform Overview](https://migration.resonate-ucc.com/power-platform) - [Crest Voice Management](https://migration.resonate-ucc.com/crest-tooling-for-teams) - [Crest Voice Manager](https://migration.resonate-ucc.com/crest-voice-manager) - [Crest Voice Insights](https://migration.resonate-ucc.com/crest-voice-insights) - Services - [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development) - [Centre of Excellence Services](https://migration.resonate-ucc.com/centre-of-excellence-services) - About - Industries - [Energy](https://migration.resonate-ucc.com/energy-industry-specialism) - [Financial Services](https://migration.resonate-ucc.com/financial-services-industry-specialism) - [Retail](https://migration.resonate-ucc.com/retail-industry-specialism) - [Healthcare](https://migration.resonate-ucc.com/healthcare-energy-specialism) - [Legal Services](https://migration.resonate-ucc.com/legal-industry-specialism) - [Manufacturing](https://migration.resonate-ucc.com/manufacturing-industry-specialism) - Company - [Our Story](https://migration.resonate-ucc.com/resonate-about-us) - [Meet the team](https://migration.resonate-ucc.com/en/meet-the-team) - [Recruitment](https://migration.resonate-ucc.com/resonate-careers-and-vacancies) - [Case Studies](https://migration.resonate-ucc.com/resonate-case-studies) [Power Platform](https://migration.resonate-ucc.com/power-platform) [Apps, Automation & Analytics](https://migration.resonate-ucc.com/crest-tooling-for-teams) [Bespoke App Development](https://migration.resonate-ucc.com/bespoke-app-development) # Resonate for Legal Services [CASE STUDY](https://migrateresources.resonate-ucc.com/transforming-business-communications-for-a-leading-law-firm) [BOOK A DEMO](http://go.resonate-ucc.com/request-a-callback-pp) [BOOK A CALL](http://go.resonate-ucc.com/request-a-callback) ![pexels-august-de-richelieu-4427611-1-1-1](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/pexels-august-de-richelieu-4427611-1-1-1.jpg) Resonate for the Legal sector ## Resonate has the expertise to make your legal firm more efficient Our tried-and-tested experience will enable IT professionals in the legal sector to create an efficient, reliable, compliant and user-friendly  unified communications and collaboration platform. Our industry-leading experts, who know both the legal industry and  Microsoft Teams inside out, will work hand-in-hand with your people to design and implement the solution that perfectly meets your specific business needs. Wherever you are on your journey to a fully cloud-hosted unified communications platform, Resonate will accelerate your progress, keep you on track and add 'bells and whistles' with apps, automation, analytics and AI.  #### The industry situation As with most industries today, businesses in the legal sector are facing considerable pressure on their margins. To thrive in this climate requires improved caseload productivity and operational efficiency. At the same time, increasingly demanding clients now expect better engagement, cost-effectiveness and transparency. There are other challenges too: ensuring compliance in the face of ever-stricter regulation, deciding how best to harness the time and cost-saving capabilities of AI and providing an attractive work-life balance to help retain your best people. [READ CASE STUDY](https://migrateresources.resonate-ucc.com/transforming-business-communications-for-a-leading-law-firm) ![Untitled design - 2024-04-24T135415.464](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-04-24T135415.464.png) ## Empowering you to make more of Microsoft Our solutions not only improve communications and collaboration, but use low code and AI technologies drive efficiencies in the legal sector. #### Improved client engagement Embedding Teams as the platform for UCC including global landline & mobile calling with specialised Teams support for Legal e.g. VIP’s and integration of legacy telephony where most effective e.g. fax. #### Increasing productivity Utilising the Power Platform, generative AI technologies and API’s to automate manual tasks and integrate back to core systems,  along with automated tooling to manage Teams Phone and meeting quality. #### Ensuring compliance Compliance and quality assurance recording solutions for all interaction types, including cross-platform and mobile with a central recording repository for auditing and analytics. #### Improved work-life balance Delivery of a consistent ‘work anywhere’ experience’ through 24x7 management of Microsoft Teams Phone, Contact Centre and Rooms alongside low-code business applications to remove or simplify routine tasks. ## Use cases for custom application development The open and agile nature of the Microsoft stack, combined with access to Power Platform and generative AI solutions, means legal firms can build their own end-to-end solutions in Microsoft Teams, complete with a range of customised capabilities: #### Automated meeting transcription and document creation #### Reception services with active directory and CRM pop #### Self-service case status and billing updates #### Recording & transcription with case write back plus alarm & sentiment triggers #### Voice quality and service utilisation monitoring #### VIP management #### Why choose Resonate? It’s hard to beat Resonate for experience and expertise in the legal sector. We’ve delivered successful Microsoft Teams transformations for law firms of all sizes. This includes the design, delivery and support of Teams Voice and Attendant Console services. Our extensive knowledge in voice means we can migrate or integrate the most complex legacy telephony estates. With our app development capability we are able to make Microsoft work harder for your organisation with integrations, apps, automation, AI and analytics. [FIND OUT MORE](https://migration.resonate-ucc.com/resonate-about-us) [More about automation and AI](https://migration.resonate-ucc.com/custom-teams-solutions) ![Untitled design - 2024-04-24T135442.708](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-04-24T135442.708.png) ## Case study - legal sector 7000 #### Users migrated to Teams Voice 20+ #### Country deployment 100 #### Switchboard operator consoles moved into Teams ![alejandro-escamilla-y83Je1OC6Wc-unsplash-1](https://f.hubspotusercontent20.net/hubfs/7385976/alejandro-escamilla-y83Je1OC6Wc-unsplash-1.jpg) ## Discover how we transformed communications for a leading law firm [READ CASE STUDY](https://migrateresources.resonate-ucc.com/transforming-business-communications-for-a-leading-law-firm) ## Resources Get the latest information on Microsoft Teams, Power Platform and the world of UCC in our resources area [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-06-27T144856.783.png)](https://migrateresources.resonate-ucc.com/empowering-frontline-and-on-the-move-workers-with-microsoft-technology) Empowering Frontline and On-Th ... Frontline workers and on-the-move employees are a cornerstone of the economy. These team members make up around 80% of the global workforce. Yet many still feel they don’t hav ... [READ MORE](https://migrateresources.resonate-ucc.com/empowering-frontline-and-on-the-move-workers-with-microsoft-technology) [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/AdobeStock_313319277-2-1.jpeg)](https://migrateresources.resonate-ucc.com/a-message-from-our-ceo) A message from our CEO Today, we are sharing some incredibly exciting news. [READ MORE](https://migrateresources.resonate-ucc.com/a-message-from-our-ceo) [![](https://7385976.fs1.hubspotusercontent-na1.net/hubfs/7385976/Untitled%20design%20-%202024-02-20T143803.919-1.png)](https://migrateresources.resonate-ucc.com/press-release-resonate-is-now-an-scc-business) Press Release - Resonate is no ... SCC Strengthens its Microsoft and Unified Communications and Collaboration Portfolio with Acquisition of Resonate [READ MORE](https://migrateresources.resonate-ucc.com/press-release-resonate-is-now-an-scc-business) #### Working Smarter with Microsoft Your trusted partner on your Microsoft journey. #### Follow Us #### Useful Information - [Contact](https://migration.resonate-ucc.com/contact-us) - [About](https://migration.resonate-ucc.com/resonate-about-us) - [Resources](https://migrateresources.resonate-ucc.com) - [More about SCC](https://www.scc.com/) ![Resonate Footer Badges (2)](https://migration.resonate-ucc.com/hubfs/Resonate%20Footer%20Badges%20(2).png) #### Sign up to our Newsletter #### Contact Us E:  [info@resonate-ucc.com](mailto:info@resonate-ucc.com) UK T:  [+44 (0) 20 7898 9958](tel:+44%20(0)%2020%207898%209958) US T:  [+1 302 268 6258](tel:+1%20302%20268%206258) Slovakia T:  [+421 55230 19 58](tel:+421%2055230%2019%2058) Benelux T:  [+31 10 899 5258](tel:+31%2010%20899%205258) - [Terms & Conditions](https://migration.resonate-ucc.com/terms-and-conditions) - [Privacy Policy](https://migration.resonate-ucc.com/privacy-policy) - [Cookies](https://migration.resonate-ucc.com/cookies) ©2026 Resonate UCC. 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