Resonate Voice for Teams enables the full extent and capabilities of voice services within Microsoft Teams to truly unify your internal and external communications. Our Voice for Teams offering draws on years of experience in transitioning and supporting customers migrations to Microsoft Voice, supporting in life and ensuring seamless adoption. Resonate are a certified Microsoft Partner and support some of the worlds largest brands, leading the way in managing and supporting the most complex of voice environments.
We provide an enterprise-grade solution that is built on the following key foundations:
Voice for Teams is for any business embracing digital transformation and is looking to replace their existing phone system as part of a cloud-first strategy.
A customer planning to retire a legacy or IP PBX solution that is no longer supported, is expensive to maintain and / or does not support the current collaboration requirements of the business.
A customer planning to migrate from Skype for Business to Microsoft Teams for Telephony.
A customer that is already using Office 365 and/ or Microsoft Teams and wants to enable the telephony functionality that extends the Teams Client to enables users to make and receive calls to mobiles and landlines worldwide.
A customer looking to mobilise their employees, offer flexible working, work from home or BYOD scenarios.
There are lots of benefits to using our dedicated direct routing platform - Resonate Voice for Teams, here are a few key ones.
We have designed our dedicated direct routing platform to offer a real and meaningful point of difference to other options in the market, including Microsoft's voice solution.
Atrium had a business requirement to integrate their existing telephony solution with Microsoft Teams and enable external calling from Microsoft Teams for all employees.
Resonate quickly demonstrated they had the technical skills and experience to enable Direct Routing for our organisation. The whole implementation process was managed without any impact to the business and the service has been stable since it went live earlier this year. The service availability and operational performance has been key for Atrium this year with the majority of staff working remotely and away from the office.
Garry Lewis
Head of IT, Atrium Underwriters
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